HideMyAss VPN
No logging-certified
Countries: 190
IP-Refresh feature
59% discount
30-day money-back guarantee!
Summary
If you are looking for a VPN with incredible speeds, Hide My Ass provides this with ease.
If you’re looking for a service that uses the most up to data encryption software and doesn’t look at any of your online activity, this VPN does just that.
You may be looking for a VPN that can provide you with customer support that will give you peace of mind when it comes to technical hiccups.
Well, this service provides this too.
HideMyAss VPN does all this and more at a very reasonable price.
Not to mention that if you don’t like the product after 30 days, you get your money back – guaranteed.
It’s great for those who want to stream, torrent, or simply browse the web with an additional layer of privacy.
If you’re in the market for a new VPN, we suggest you really consider this one.
Speed and servers of HMA VPN
HMA currently has 1000+ servers in 190 countries.
These performance tests will be performed on 6 different servers in 6 different countries around the world.
Results
Baseline: 92.29 Mbps download, 95.24 Mbps upload.
- USA: 76.25 Mbps download, 91.46 Mbps upload.
- Sweden: 90.60 Mbps download, 90.93 Mbps upload.
- Germany: 76.53 Mbps download, 90.80 Mbps upload.
- Brazil: 37.74 Mbps download, 87.09 Mbps upload.
- Spain: 86.29 Mbps download, 91.01 Mbps upload.
- South Korea: 21.14 Mbps download, 88.23 Mbps upload.
Tests were performed with https://speedtest.net/.
High speeds and stable performance, exactly what I expected from this service.
VPN services are often prone to having too many users on one server, but HMA seems to handle that issue very well.
Logging and encryption
The UK-founded company did previously have policies to retain some information about the users due to the location falling into the jurisdiction of the Five Eyes and Fourteen Eyes data retention laws.
However, thanks to a change in policy, the company assures its customers that effective April 2020, they no longer log IP addresses, activity, or DNS requests.
So with this change, you can rest assured that your information is not being spread around.
Then with regards to the encryption software that HMA uses, it’s the industry-standard 256-bit AES encryption software.
This is the best in the business currently as is supplemented with other features such as OpenVPN protocols, a kill switch that will ensure you don’t automatically connect to an unsecured connection, and also has private DNS servers.
Meaning, you don’t have to operate using the public servers ran by Google for example.
Overall, the encryption is top of the range and the features are well thought through. What more could you ask for?
Transparency check – Who are HMA?
This service is a very transparent one where you can find all the details surrounding their business online.
The company was founded in 2005 by a 16-year-old named Jack Cator who found name the Donkey mascot for the company after himself and market the company as a service that aims to deliver internet security and freedom for all.
Since this day in 2005, the company has expanded massively and is currently a subsidiary of Avast since 2016.
With 1100 servers set up in 290 unique locations access the world which is based in over 190 different countries.
Does HideMyAss work with Netflix and other streaming services?
HMA has Netflix-optimized servers for both the USA and Germany, while there is good coverage on other countries as well.
If you ever receive the infamous VPN/proxy error code, you can instantly circumvent it by using their IP Refresh feature.
You will get a new IP address that Netflix doesn’t recognize and you’re good to go!
This feature makes HMA VPN one of the best VPNs to use for Netflix watching.
- Related article: Watching Netflix with a VPN
Does HMA support torrenting?
HMA supports torrent technology, as there is a valid use for it without breaking any laws.
However, they do not support copyright infringement.
No VPN company does.
However, HMA recommends that you use one of the following servers when using torrents:
- Frankfurt
- London
- New York
- Amsterdam
- Prague
DNS-leak test
No DNS leak detected with HMA. This has been a common result of these DNS tests and I have considered scrapping them since not a single VPN service has failed.
Please note: I still recommend you test it yourself while it is live on your machine, even if my tests detected none.
Customer support
The customer support for HMA is very strong indeed.
The service will initially offer the customer a series of FAQs and troubleshooting options to aid with your issue, then failing that, there is also a very active community that is on hand to lend their own experiences and expertise to those who need it.
However, these services are limited due to the existence of complex queries that you will need a master of the system to help you with.
This is where the live chat service comes in handy.
This service runs from 9 am in the morning until 10.30 pm in the evening every day of the week.
Meaning that unless you have a late-night mishap, you will have someone on hand to deal with your issue in real-time.
The representatives are all very polite, reasonable, knowledgeable, and will give you an answer in a matter of minutes so that you can get on with your online activities in peace.
Price
There are two very reasonable packages on offer for the HMA VPN service.
These come in the form of a neat one-year package deal, or if you’re keen on a longer deal, you can opt for a three-year deal at a sliced price.
The one-year deal comes in at a very reasonable price of $6.99/m.
While the three-year deal will see you get a lot more bang for your buck with a slashed price of $3.99.
These prices are more than fair considering the great features on offer with this VPN.
Though, you may need some sort of taster to get an idea of whether you want to commit to a long-term deal.
This is understandable and HMA provides this through a money-back guarantee if you’re unhappy after 30 days of using the service.
Plus, you can take out a seven-day free trial to test out all the facilities and ensure that this VPN is the one for you.
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