BulletVPN Review 2023

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30 day money-back guarantee.

  • 6 devices
  • Countries: 50+
  • Locations: 150+


Written by: Per-Erik Eriksson

BulletVPN is an Estonia-based medium-sized VPN service provider with 150+ high-speed servers in 55 countries worldwide. Eighty of its servers are located in Europe, 23 in North America, 18 in Africa, 13 in Asia, 12 in Oceania, five in South America, and four in the Middle East. 

Bullet’s VPN application is available for Windows, macOS, iOS, and Android by automatically downloading and installing the app from Google Play or the App Store. The service also works on network-based streaming and gaming devices that are not compatible with VPNs, in which case you need to enable Smart DNS. 

The provider allows six simultaneous connections on one subscription.

BulletVPN Website Screenshot

BulletVPN Features

As far as safety and privacy are concerned, BulletVPN uses top encryption (AES-256). It has split tunneling, protection from DNS and WebRTC leaks, and a kill switch, which disconnects your device from the internet in case of a VPN connection failure. The kill switch is activated only in case of a server error and not if the VPN connection is switched off manually. 

BulletShield is another safety feature that, if switched on, only allows an internet connection if you are connected to a Bullet server.

To enable the kill switch or the BulletShield, go to Settings and check the Kill Switch/BulletShield box.

BulletVPN is torrenting and streaming-friendly and claims to be able to unblock many popular services: Prime Video, Hulu, Disney, and HBO in the US, BBC iPlayer, ITV, and Chanel 4 in the UK, DSTV, SuperSport, and Showmax in South Africa, Stan, ABC iView, and Kayo Sports in Australia, and many more.

Advantages of BulletVPN


You should never neglect to check your VPN’s jurisdiction, the country whose laws will be applied if you end up in court. BulletVPN’s Estonian jurisdiction is one of the main pros of this provider. The country is not part of the Five, Nine, or Fourteen-Eyes nations, which means it is not obliged to share sensitive information with other countries. Although not widely recognized, Estonia is considered one of the most liberal countries concerning internet access.

Privacy Policy

Privacy is one of the critical factors when choosing a VPN provider. Bullet’s privacy policy is transparent and clearly states what data the company collects and for what purpose. BulletVPN does not log any user activity, DNS queries, or VPN connection logs. The information collected is used solely to optimize the service, and no personally identifiable information is sold, shared, or transferred to third parties.


BulletVPN’s speed is good when using servers in close locations and those in more distant areas. BulletVPN uses Wireguard, a modern protocol that increases speed and functionality. 

Disadvantages of BulletVPN

Server Network

One of the most obvious drawbacks of BulletVPN is its relatively small server network of 150+ servers. Despite the company’s efforts to introduce additional servers, it still cannot contend with major-league players in the VPN industry, which have thousands of servers across the world.

Pricey Service

One month’s service is available for $10.98/month, $7.50/month on a 12-months plan, and $3.29 on a 36-months plan. The price of the monthly service decreases as the subscription period increases. Still, other than that, it is the same plan. You always get the same features, which include six simultaneous devices, 4K streaming, access to all of the available servers, and unlimited bandwidth. 

No special features are included in the service, which makes this provider expensive compared to others that offer more features for less (or as much) money. On the upside, BulletVPN does offer a 30-day money-back guarantee and a limited free trial upon request.

Customer Service

Users have found Bullet’s customer service a little lacking. Some have reported not receiving a solution to their problem and no proper reply other than “We’ll get back to you.” Others say they have received helpful email support. Still, the provider does not have live chat support, which is a big drawback, especially in an emergency.

BulletVPN vs. Other VPN Providers

BulletVPN’s features make this a safe VPN service. However, it is missing many of the advanced features (such as RAM-only servers, for example) that other VPNs have. As a result, Bullet has good speed but not enough for streaming, torrenting, and gaming. The problem is that for BulletVPN’s price, you can get a much better safety profile, speeds, servers, and customer service with various other providers. Some of them are NordVPN, PIA VPN and CyberGhost VPN.

In Conclusion

All in all, BulletVPN is a reliable provider with solid performance and safety features. Still, it is difficult to recommend it before other VPN service providers who provide better service for the same amount of money.


What kind of customer service does BulletVPN provide?

Even though BulletVPN does not have live chat customer service, it provides great assistance to its users. First, it has setup guides for all the different devices it supports. Secondly, it offers troubleshooting tips for app, device, and connection issues. Thirdly, it has an extensive FAQ section. Last but not least, you can contact customer service via email.

What protocols does BulletVPN use?

BulletVPN uses the five most common protocols to ensure the highest level of safety: Open VPN, L2TP/IPSec, IPSec, IKEv2, and PPTP.

Why does BulletVPN use Smart DNS instead of VPN on some devices?

Some devices, such as Apple TV, Smart TV, Xbox One, etc., are incompatible with the VPN service and should use Smart DNS instead to access content in geographically restricted areas. Smart DNS is easily set up by logging into the BulletVPN account and clicking on Smart DNS. Keep in mind, though, that Smart DNS does not hide your public IP address and does not encrypt your traffic.


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