Xbox One High Packet Loss: How to Easily Fix It in 2023

Xbox One High Packet Loss Fix
Written by: Per-Erik Eriksson

Dealing with lag, ping, and network connection issues while gaming on your Xbox One is probably one of the most annoying things for every user. These problems are down to packet loss and can turn a fun gaming session into one frustrating experience. 

In this article, you can learn about the causes of packet loss and, more importantly, how to fix the packet loss that keeps occurring on your device while playing games online. 

What Causes Packet Loss?

Whenever you use your Xbox One for online gaming, a lot of data packets are exchanged between your device and the gaming server you are using. When some of the data packets fail to reach their destination, it means you are experiencing packet loss.

The main cause of packet loss is network congestion due to high traffic. To maintain the Internet connection, the system starts losing some data, which leads to high ping and lag.

What Is the Normal Packet Loss?

Packet loss is not unusual, but you should know the right time to start doing something about it. 

You have nothing to worry about if your packet loss is below 1%. Moderate packet loss is between 1 and 2.5% – which is still acceptable. However, when your packet loss is past 5%, it is time to attempt to fix it. 

To check the amount of packet loss on your device, go to the Xbox button on your Xbox One. Next, click on Profile and System, then go to Settings. Choose Network settings, then Detailed network statistics. The latter request will provide details on your computer’s download and upload speed, packet loss, MTU, and latency. 

What Can I Do to Fix the Packet Loss on My Device?

You can do several simple things if you discover that your packet loss is past normal:

  • Restart the router,
  • Reset your Xbox One,
  • Avoid playing games when your network is busy,
  • Use a VPN.

A VPN will help establish a more direct connection between your device and the game server you are using for gaming.

What Are the Best VPNs for Fixing Packet Loss?

There are a lot of different VPN providers on the market but do not settle for just any of them. Instead, we suggest using a VPN with a proven track record. 

The right VPN will not only help get rid of those annoying network issues but also encrypt your online traffic, provide safe torrenting and fast streaming, and allow you to watch your favorite content anywhere in the world. 

These are our top three VPN choices to help fix packet loss:

1. NordVPN

NordVPN Logo

30 day money-back guarantee.

  • Fastest VPN
  • Servers: 5300+
  • Countries: 60+

WHY I LIKE NORDVPN: NordVPN has long been regarded as one of the strongest brands in cybersecurity. With one of the largest server offerings on my list and support for most, if not all operating systems, making NordVPN an obvious choice for many. They have 24/7 customer support if you need help getting started. Their app is one of the most well-designed apps I have ever used. NordVPN even accepts cryptocurrencies as payment for extra anonymity.

With over 5,200 servers in 59 countries, AES-256 encryption, OpenVPN, and IKEv2/IPSec tunneling protocols, NordVPN is another excellent choice to help improve your gaming experience. Though it provides great speeds, NordVPN’s biggest strength is its additional safety features. They include a dedicated IPDark Web Monitorobfuscated serversmultifactor authenticationOnion over VPN, etc. In addition, NordVPN has iOS, Android, macOS, Linux, and Windows apps, which can be used simultaneously on up to 6 devices

2. ExpressVPN

ExpressVPN Logo

30 day money-back guarantee.

  • Best Android VPN
  • Servers: 3000+
  • Countries: 94+

WHY I LIKE EXPRESSVPN: ExpressVPN is one of the fastest and most reliable VPN services. With the 30-day money-back guarantee, you will have a fair chance to see if you are happy with the service. They support almost every device and OS out there, and their 24/7 customer support is the best I have experienced among all the VPNs in this list. The only pitfall that ExpressVPN has is the price. It is double the price as some of the other services in this list. Despite that, I strongly believe ExpressVPN is one of the best VPN services you can get.

ExpressVPN’s server network has over 3,000 servers in 94 countries. The provider uses the best available encryption (AES-256) and boasts excellent safety features, including the kill switchprivate DNS, and TrustedServer technology. In addition, ExpressVPN uses the new Lightway protocol, which makes your connection faster and safer. On top of all, ExpressVPN provides excellent speeds on all its servers. You can use it on various operating systems and are allowed up to 5 simultaneous connections.

3. Surfshark VPN

Surfshark logo

30 day money-back guarantee.

  • Best cheap VPN
  • Servers: 3200+
  • Countries: 65+

WHY I LIKE SURFSHARK: Surfshark VPN is perfect for those who want a cheap and reliable VPN that also has many extra features. "Camouflage Mode" hides your usage from your ISP, "Kill Switch" suspends your connection and protects your information if you temporarily lose Internet access, "MultiHop" to connect from multiple countries at the same time just to name a few. My favorite feature of Surfshark is "Whitelists" which allow the user to exclude specific apps and programs from the VPN connection.

Surfshark’s server network consists of over 3,200 servers located in 100 countries. Surfshark has AES-256 encryption, a kill switchtwo-factor authentication, and an ad/malware blocker. Though it has somewhat slower speeds and limited safety features, this VPN is affordable and can help fix packet loss. It is also great for torrenting, streaming, and accessing geo-blocked sites. Surfshark is supported on all operating systems and allows unlimited simultaneous connections.

How Can I Fix Packet Loss with a VPN?

Using a VPN to fix the packet loss on your device is very simple. These are the steps you need to take:

  1. Download a VPN and install it on your computer.
  2. Open your VPN and connect to a server near your gaming server.
  3. Connect your Xbox One traffic through your PC.
  4. Go to Detailed network statistics to see if your packet loss has decreased.

Final Thoughts

There are several simple ways that you should try to bring down your packet loss to a minimum – using a VPN is one of them. In addition to providing a better gaming experience, a VPN also brings other significant advantages: a safe online environment, encrypted Internet traffic, fast streaming, safe torrenting, and access to geographically blocked websites.


What causes high packet loss while I am gaming?

There are several potential causes of high packet loss: problems with your router, bad wi-fi signal, network congestion, or even a loose cable.

Can I use a VPN on my Xbox One?

Yes. All you need to do is share the VPN connection on your PC or install the VPN on your router.

Can I fix packet loss by upgrading to faster Internet?

No. While you can fix the lag with a faster Internet connection, the causes of packet loss are manifold and not limited to Internet speed.

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