Servers: 809+
Countries: 50+
2-10 simultaneous devices
Unlimited bandwidth
30-day money-back guarantee
 
 
 
 
 
Hello! My name is Per-Erik Eriksson and I’m the head author of VPNetic. In this review, I will be going through the security, policies, performance, and reputation of ProtonVPN.
Summary
ProtonVPN is one of the most trustworthy providers in the world. I have found that their transparency and passion for privacy has left an impressive track record of good reviews around the web.
The few complaints I’ve seen are regarding customer support and download speeds. However, those are a few years old and I have not personally faced a problem with either.
Further reading on the transparency of Proton can be found on their website here: https://protonvpn.com/blog/is-protonvpn-trustworthy/
Speed and servers of ProtonVPN
ProtonVPN currently has 809 servers in 50 countries with a capacity of 947 Gbps. This number is always increasing, and they have added 2 countries since I last wrote about them.
The download speeds were tested on 5 different servers around the world with the VPN connected to the closest one. These are the results:
Baseline: 92.29 Mbps download, 95.24 Mbps upload.
- USA (LA): 3.50 Mbps download, 5.69 Mbps upload.
- Sweden: 68.62 Mbps download, 90.76 Mbps upload.
- South Korea: 2.69 Mbps download, 3.02 Mbps upload.
- Spain: 66.40 Mbps download, 90.34 Mbps upload.
- Brazil: 10.84 Mbps download, 25.25 Mbps upload.
These tests were performed with https://speedtest.net/.
As you can see, some servers are heaps faster than others. But do not think that all American servers are as slow as the one we tested. This was a blind test, picking a server at random and checking the speed. Just like a customer would.
To confirm this, I tried out another USA-server at random (New York #30) and got the following speed:
- Download: 63.44 Mbps
- Upload: 90.63 Mbps
Encryption and logs
ProtonVPN have done their due diligence and enforce a strict no-logs policy. This means that your activity will never be logged while using ProtonVPN which is a strict requirement from VPNetic when recommending VPN-services.
All network traffic is encrypted with AES-256, key exchange with 4096-bit RSA, and for message authentication, they use HMAC with SHA384. If you’re not familiar with these concepts, then you can rest assured that they are facilitating the latest secure technology available.
Furthermore, ProtonVPN utilizes the IKEv2/IPSec and OpenVPN protocols which have been deemed the safest protocols available today.
Transparency – Who is behind ProtonVPN?
ProtonVPN is a Swiss VPN-service run by the same company behind ProtonMail, Proton Technologies AG.
The company Proton Technologies AG is supported by the European Commission and other non-profit foundations such as FONGIT.
The team behind Proton Technologies first met at CERN and in 2014 they launched their secure e-mail service ProtonMail.
The birth of ProtonVPN became a reality in 2017 when the team realized that some exposed people like journalists needed an extra layer of security when using ProtonMail. They launched their free version at the same time which I will dive deeper into below.
Proton Technologies has a long track record of fighting against internet censorship and privacy laws which they regularly post on their blog.
Key people at Proton
Dr. Andy Yen – CEO/Founder
The CEO and founder of Proton is Dr. Andy Yen, who has over 8 years of experience in “distributing computing for demanding particle physics application”. He was previously a researcher at CERN, like many of his colleagues were.
Samuele Kaplun – CTO of ProtonVPN
The CTO of ProtonVPN is Samuele Kaplun, a theoretical computer scientist who spent 12 years at CERN building systems for high energy physics. Today he is the leader of the ProtonVPN team and is ultimately responsible for the product ProtonVPN.
ProtonVPN with Netflix, Hulu, and other streaming services
I was flawlessly able to register and watch Netflix and Hulu in 720p with ProtonVPN. Netflix is considered the most aggressive VPN-blocking streaming service and if a service passes that test, you will most likely have no problem using it on other local streaming services.
Read our guide on how to watch Netflix with a VPN.
Is ProtonVPN safe for torrenting?
ProtonVPN allows for P2P sharing on all of their servers and does not carry logs of your activity.
So, if you decide to download anything illegally and your government request logs from Proton, they will simply not have anything to give them.
DNS-leak test
As with most popular VPN-services, we detected no DNS leak while testing 5 different countries.
Note: If you are concerned with DNS-leaks then it is most effective to find a leak while testing it on your own machine. You can do it easily on this website: https://www.dnsleaktest.com/
Customer support
Their customer support is as good as you can expect from a VPN-service. Support tickets get replies usually within 24 hours and they have a good knowledge base which can be found here: https://protonvpn.com/support/
ProtonVPN – Free version
Proton offers a free limited version of their VPN-service. This has historically been VPNetic’s #1 choice of free VPN.
You get access to 3 countries: USA, Japan & The Netherlands with no logs being carried, 100% free of charge.
No advertisements, no speed or data limits, and fully protected by Swiss privacy laws make ProtonVPN the best free VPN-service we have ever stumbled upon.
The one downside to this is the lack of features that you typically get with a paid VPN-plan.
P2P support, Secure Core servers, multiple devices, TOR-support are just a few of the features you get access to when you upgrade.
Read more about ProtonVPN Free Version.
Price
ProtonVPN offers a 30-day money-back guarantee. This is especially useful if you haven’t tried out their service before.
However, we find that many users are introduced to Proton through their free version first, and upgrade later when they have become familiar with it.
The most expensive alternative is paying monthly, as it usually is.
If you opt-in for 2 full years, then you will receive a 34% discount which will land your monthly cost at 7,48 USD.
Proton offers secure payment methods such as VISA, MasterCard, American Express, and PayPal.
They also support Bitcoin payment if you already have a free account that you can easily enable through the dashboard once you’re logged in.
But if you don’t already have a free account and wish to pay with Bitcoin you will have to contact their support and they will help you out. You can contact them through this link: https://protonvpn.com/support-form
